Terms of Use

By using our website you accept, understand, and agree to the Terms of Use for CrisisCentreChat.ca.


CrisisCentreChat.ca values and respects users’ right to confidentiality. Users are not required to provide any personal identifying information while using our services. However, if we are concerned that you or someone else is in immediate danger, we are required by law to contact the authorities. This may include reporting pertinent identifying information to appropriate agencies that can intervene on behalf of the person in danger.

Please remember to only post information you want the general public to know. For all other information please e-mail us at crisiscentrechat@crisiscentre.bc.ca

If you have any comments about the appearance and content of this website, please e-mail us at info@crisiscentre.bc.ca.

For immediate support, please contact us at:

  • Live one-on-one chat: Available from noon to 1am every day (Click Chat Now in the top-right of every page)
  • 24-Hour Distress Line:Available 24-hours a day, 7-days a week. Lower Mainland: 604.872.3311 / Toll Free: 1.866.661.3311
  • For business, please contact: Tel# 604.872.1811, Fax: 604.879.6216, Email: info@crisiscentre.bc.ca
  • For volunteer information & application process, please contact: Tel: 604.872.1811, Email: info@crisiscentre.bc.ca, and download application at the Crisis Centre’s web site